We have designed various plans on logical grounds to match the requirements of your business. As everyone has a different business model therefore we offer several options to match your requirements with the support option that is best for you.

Highly skilled support engineers (MCSE, RHCT, RHCE, CCNA, and CCNP) dedicated to you working from our NOC as a virtual extension of your company. This is the equivalent of having your own employees working for 8, 16 or 24 hours a day.

Daily reporting format insures the regular updates of the process and work done by the staff justifying the need and cost of employment. This is a great way achieve maximum productivity and minimizing the cost of operation and support. Staff can be used for tech support, live chats, and system administration or any other tasks based on your immediate needs.

A project manager will be one point of contact for the client. There is flexibility to select/change the staff as per requirement. This is an exclusive arrangement for the client so that they may get the best out of the people.

To know more about the dedicated admin plan please contact us with details. We will respond immediately, we may further setup an online meeting or teleconference to understand your needs so that we may offer you the best solution possible.

SLA and NDA will insure that seamless execution of work. To know more about Dedicated support please mail to: contact@udsquare.ne

This plan is good for companies that are looking for more then helpdesk support and also want people to manage/ monitor servers, responding on Live-Chat yet they don’t want dedicated support due to less workload.

Our Shared support plan suits best for such requirements. One team of tech support agents will work for your helpdesk, live-chat on 24/7. They will be non exclusive to your company and may do other task also along with your support. This makes them cost effective. But any point in time we guarantee 1-30 min of response time and 2 hrs of resolution. Server related job such as installation, updates and upgrades would depend on the workload.

To know more about the Shared admin plan please contact us with details. We will respond immediately, we may further setup an online meeting or teleconference to understand your needs so that we may offer you the best solution possible.

We offer Flexible Support Plan. It is customizable to your requirements and budget. We understand that support requirements can not fit into a box. Our plan can be customized as per:

No matter what your budget is you can ask us to customize a plan for you. Please write a mail to contact@udsquare.net with your setup details and support requirements and budget. We will get back to you immediately with a customize plan that will suit your requirements and budget.