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Outsourcing Services
Consulting
Our range of technical support services enables enterprises to focus on their core competencies, lowering the cost of managing IT infrastructure through improved productivity and operational efficiencies. It is a powerful combination that gives customers the most advanced IT capabilities while freeing up their resources for more strategic endeavors within their organizations.

U&D Square IT Infrastructure Management Services provide an effective combination of people, processes and tools to ensure that your IT infrastructure is always up and running. Our stringent quality processes improve productivity and process efficiency.
Flexible service delivery
Flexible service delivery and convenient service options are integral features of our services. The Onsite, Remote or Combined service delivery models allow you to choose the mode that best suits your business requirements.

Our state-of-the-art Global Service Management Center (GSMC) provides remote delivery through a pool of highly skilled technical experts via a dedicated link or secured VPN, while our expert teams across the country provide on-site support.
Futures of services in this space are:
  1. Consolidated Service Desk
    Under this offering, U&D Square takes over management of all IT assets across vendors, capturing all requirements logged via mail, telephone or the Web. This includes a range of services such as call Management, vendor management, asset management and client recovery services.
  2. End User Services
    U&D Square solutions support your end-user community. The range of services includes desktop and LAN management, Anti-virus support and Breakdown support.
  3. Data Center Services
    We make your data center agile and boost performance by proactively monitoring, forecasting and realigning the IT resources including database, storage, network, servers, OS, security and applications.
The U&D Square Advantage:
  • Scalability of operations
  • Assured reliability and availability of systems
  • Enhanced operational efficiency
  • Lower cost of operations
  • Flexibility of services
Our keys offering on technical support are:
 
 
 
     
 
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“We have been working with U&D Square from last 3 years in the area of IT Infrastructure management and technical support. Their services brought us the savings of nearly 35% and increased our productivity. I recommend U&D Square to anyone who is looking for high class technical support and consulting services. “

Ranjit More
Managing Director
uceindia.com


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